Mission

Client-Focused

It goes with out saying that we serve our clients first and keep their success in mind with all of our efforts. Our clients appreciate the responsiveness and accessibility of our programmers. One of our main business priorities is to provide over-the-top customer service and we always welcome feedback that helps us improve our practices.

Innovative

Innovation is hardwired into our culture at Singlebrook. Whether it's a game-changing new programming idea or just a simple improvement to our process, we are constantly striving to do things in new and better ways.

Sustainable

Singlebrook makes sustainability a priority in everything we do. Some of our efforts include:

• Becoming certified as a B Corporation, which means that sustainability and social values are written into our corporation's legal structure
• Using recycled paper or using technological solutions that avoid paper all together
• Using sustainable sources of electricity to power our office
• Using energy efficient compact fluorescent lightbulbs wherever possible
• Supporting sustainable causes, such as donating programming services to Greenlight New Orleans, an organization that puts energy efficient lightbulbs in residences and businesses affected by Hurricane Katrina
• Creating technological solutions for clients that advance sustainable causes
• Locating our office in downtown Ithaca, NY, so that most of our staff walks or bikes to work
• Composting and Recycling in our office, so that we limit the amount of trash we generate.
• Using sustainable vendors whenever possible, such as our cleaning company, Green Clean which makes their own environmentally-friendly cleaning products.
• Offering discounted rates to companies that promote sustainability, such as our fellow B Corporations or Net Impact members.

Generous

Singlebrook believes in being generous with our ideas and we share knowledge with each other and our clients to improve our processes and results. We are also generous with our employees. We're a certified living wage employer and provide generous compensation and benefits to our staff. Finally, we are generous with our community, both local and global. We have a program which allows employees to get paid for some of their time spent volunteering for non-profits in the community. We also support several organizations through donations. Some of the charitable organizations we supported recently include:

• Green Light New Orleans
• New York Coalition for Healthy School Food
• The Salvation Army
• AIDS Ride for Life
• Hospicare and Palliative Care Services of Tompkins County
• American Cancer Society
• Tompkins County Workers' Center
• American Civil Liberties Union
• Mira's Movement (support for families of children with cancer)
• The Hangar Theatre
• Muscular Dystrophy Association
• United Way of Tompkins County
• Green Corps
• Community Unity Music Education Program (CUMEP)
• Acumen Fund

Family-Friendly

The founders of Singlebrook have young children and understand well the joys and challenges of balancing careers and family-life. We give flexible hours to our staff, so that they can always be there for their families when it's important. As a result, they are able to be more productive and happy at the office and always create top-quality work for our clients.

Fun

Our ability to come up with positive and creative technical solutions for our clients arises from our fun and spirited work environment. We're not just office drones from a Dilbert cartoon! We are passionate about programming and we bring that energy and joy to all of our projects!